Legal

By accessing or using any Helixar Limited (“Helixar,” “we,” “us,” or “our”) product, service, website, application, API, documentation, or related material (collectively, the “Services”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you are accepting these Terms on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

If you do not agree with any part of these Terms, you must not access or use the Services. Your continued use of the Services following any modification to these Terms constitutes acceptance of the revised Terms.

Helixar reserves the right to modify, update, or amend these Terms at any time by posting the revised Terms on this page with an updated “Last updated” date. Material changes will be communicated via email or prominent notice on the website where reasonably practicable. It is your responsibility to review these Terms periodically.

These Terms, together with any applicable order form, service level agreement, or design partner agreement, constitute the entire agreement between you and Helixar with respect to the Services and supersede all prior agreements, representations, and understandings.

Full terms of service are available on request: legal@helixar.ai

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:

• •Use the Services in violation of any applicable law, regulation, or governmental order.
• •Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, data models, or underlying architecture of the Services, except to the extent expressly permitted by applicable law.
• •Resell, sublicense, redistribute, or white-label the Services or any component thereof without prior written consent from Helixar.
• •Use the Services for competitive analysis, benchmarking, or the development of a competing product or service.
• •Circumvent, disable, or otherwise interfere with any security, authentication, or access control features of the Services.
• •Transmit any malicious code, virus, or disabling mechanism through or to the Services.
• •Use the Services to process, store, or transmit data in violation of any applicable data protection or privacy law.
• •Misrepresent your identity, affiliation, or authority when accessing the Services.

Helixar reserves the right to suspend or terminate your access to the Services immediately and without notice if we reasonably believe you have violated these acceptable use provisions.

All intellectual property rights in the Services, including but not limited to software, source code, object code, algorithms, data models, detection methodologies, machine learning models, training data, documentation, trade secrets, trademarks, service marks, trade names, logos, designs, and all related materials, are and shall remain the exclusive property of Helixar Limited and its licensors.

Nothing in these Terms grants you any right, title, or interest in the Services or any intellectual property of Helixar, except for the limited right to use the Services in accordance with these Terms. All rights not expressly granted are reserved by Helixar.

You retain all rights in your data that you provide to or process through the Services (“Customer Data”). You grant Helixar a limited, non-exclusive, royalty-free licence to process Customer Data solely to the extent necessary to provide and improve the Services, subject to the confidentiality and privacy obligations set out in these Terms.

Helixar may use aggregated, anonymised, and de-identified data derived from your use of the Services for the purposes of improving detection capabilities, conducting research, and enhancing the Services, provided that such data cannot reasonably be used to identify you or any individual.

You agree to indemnify, defend, and hold harmless the Helixar Parties from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

• •Your use of or access to the Services.
• •Your breach of these Terms or any applicable law, regulation, or third-party right.
• •Your Customer Data, including any claim that your Customer Data infringes or misappropriates the intellectual property or privacy rights of a third party.
• •Any dispute between you and a third party relating to the Services.
• •Your failure to implement adequate security controls, defence-in-depth measures, or incident response procedures alongside the Services.

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Services.

Descriptions of product capabilities on this website, in documentation, press articles, marketing materials, demonstrations, and any other communications represent intended functionality and observed performance in controlled test environments. They do not constitute a warranty or guarantee of equivalent performance in production deployments.

Actual detection rates, response times, anomaly scores, confidence classifications, resource overhead, deployment times, and other performance metrics will vary depending on deployment environment, operating system version, network configuration, endpoint hardware, data volumes, agent infrastructure, threat sophistication, and other factors.

Efficiency claims (e.g., deployment time, overhead, detection rates) reference specific test configurations conducted by the Helixar research team. Independent results may differ materially. You should conduct your own evaluation of the Services in your specific environment before making security decisions based on published performance claims.

Helixar makes no representation that the results of any controlled test, simulation, or proof-of-concept will be replicated in your environment. All performance figures should be treated as illustrative, not definitive.

The following additional terms apply to participants in the Helixar Design Partner Programme. These terms supplement and are in addition to the general Terms of Service, Disclaimer of Warranties, Limitation of Liability, and all other provisions set out on this page.

• •Eligibility: Organisations actively deploying AI agents in production environments. Subject to Helixar Limited's assessment and acceptance at its sole discretion.
• •Lifetime free access is conditional on continued eligibility, fair use compliance, and Helixar Limited's discretion. “Lifetime” means the lifetime of the product offering, not in perpetuity.
• •Usage is for internal security purposes only. Prohibited uses include resale, redistribution, competitive benchmarking, and white-labelling.
• •Helixar Limited reserves the right to modify, suspend, or discontinue access with 90 days' written notice.
• •Data collected during the pilot may be used in anonymised, aggregated form to improve detection capabilities, subject to privacy obligations under New Zealand law.
• •Design Partner Services are provided "AS IS" without warranty of any kind. The Disclaimer of Warranties and Limitation of Liability provisions in Sections 5 and 6 apply in full to Design Partner Programme participants.
• •Helixar Limited is not liable for any losses, data breaches, security incidents, financial harm, or operational disruption occurring during or after the pilot period.
• •These terms are governed by the laws of New Zealand. Disputes shall be resolved in the courts of New Zealand.

This website and Helixar's publications may contain forward-looking statements within the meaning of applicable securities and corporate law. Forward-looking statements include but are not limited to: roadmap items, planned features, product development timelines, market projections, business development objectives, expansion plans, and statements regarding future performance or capabilities.

Forward-looking statements are based on current expectations, estimates, and assumptions and are subject to risks, uncertainties, and factors that could cause actual results to differ materially. These factors include but are not limited to: technological changes, competitive dynamics, regulatory developments, market conditions, funding availability, and execution risks.

Helixar Limited assumes no obligation to update, revise, or correct any forward-looking statement, whether as a result of new information, future events, or otherwise, except as required by applicable law.

Market size estimates are sourced from third-party analysts and are provided for informational context only. Helixar Limited makes no representation as to their accuracy, completeness, or continued applicability. No content on this site constitutes investment advice, financial advice, or a securities offer. Investment decisions should be made with independent professional advice.

These Terms and all legal matters relating to Helixar Limited, its products, services, and this website are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms or the Services, including disputes regarding the existence, validity, or termination of these Terms, shall be subject to the exclusive jurisdiction of the courts of New Zealand. You irrevocably submit to the personal jurisdiction of the courts of New Zealand for the purposes of any such proceedings.

Notwithstanding the foregoing, Helixar reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Helixar's intellectual property rights, confidential information, or other proprietary rights.

Nothing in these Terms limits any rights you may have under applicable consumer protection legislation in New Zealand, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, to the extent those statutes apply and cannot be lawfully excluded.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent, or, if modification is not possible, it shall be severed from these Terms.

The failure of Helixar to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Helixar.

Some countries, states, and provinces, including European Economic Area member states, the United Kingdom, Australia, and certain US states, do not allow certain exclusions or limitations of liability. In such jurisdictions, the exclusions and limitations set forth in these Terms shall apply to the fullest extent permitted by the applicable law of that jurisdiction.

Report security vulnerabilities in Helixar products or this website to: security@helixar.ai

We acknowledge reports within 48 hours and provide a substantive response within 5 business days.

We request that you do not publicly disclose vulnerabilities before we have had a reasonable opportunity to investigate and remediate. We are committed to working with security researchers in good faith and will not pursue legal action against researchers who report vulnerabilities in accordance with this policy.